Privacy Policy
Last updated: January 2025
Introduction
Welcome to Aura God ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social entertainment services. Please read this policy carefully to understand our practices regarding your personal data.
Important: Aura God is a social entertainment experience only. We do not process any financial transactions, and no real money is involved in any aspect of our service.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide to us, including:
- Contact information (name, email address) when you use our contact form
- Communications you send to us (inquiries, feedback, support requests)
- Any other information you choose to provide
Automatically Collected Information
When you access our website, we may automatically collect certain technical information:
- Device information (device type, operating system, browser type)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source
- Date and time of your visit
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Necessary for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your choices and settings
You can control cookie settings through your browser. Declining certain cookies may affect your experience on our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our social entertainment services
- To respond to your inquiries and provide customer support
- To analyze usage patterns and optimize user experience
- To detect, prevent, and address technical issues or security concerns
- To comply with legal obligations
- To enforce our terms of service and other policies
We do NOT: Sell your personal information to third parties, use your data for targeted advertising without consent, or share your information with third parties for their marketing purposes.
Information Sharing and Disclosure
We may share your information in the following limited circumstances:
- Service Providers: With trusted third parties who assist in operating our website and services (e.g., hosting providers, analytics services), bound by confidentiality obligations
- Legal Requirements: When required by law, court order, or governmental regulation
- Protection of Rights: To protect our rights, privacy, safety, or property, or that of our users or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to users
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS protocols
- Secure server infrastructure with regular security updates
- Limited access to personal information by authorized personnel only
- Regular security assessments and monitoring
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Your Privacy Rights
Under PIPEDA and applicable Canadian privacy laws, you have the following rights:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Withdrawal of Consent: Withdraw consent to processing of your information
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days, as required by PIPEDA.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Contact form submissions: Retained for up to 2 years or until you request deletion
- Analytics data: Retained in aggregated, anonymized form
- Technical logs: Retained for up to 90 days for security purposes
International Data Transfers
Our servers may be located in countries outside of Canada. When your information is transferred internationally, we ensure appropriate safeguards are in place to protect your data in compliance with Canadian privacy laws.
Children's Privacy
Our services are intended for 18+ aged 18 and over only. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a minor, we will take immediate steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@auragod.ca
Address: Aura God Entertainment, Canada
For complaints about our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca